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after effects error: the file format module could not parse the file

New Here ,
Jun 28, 2021 Jun 28, 2021

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Have you encounter  "after effects error: the file format module could not parse the file"? Most of my AE template are having this error.  Can anyone share how did they manage to resolve.

Screenshot 2021-06-29 at 1.44.59 PM.png

 

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Community Beginner , Jul 06, 2021 Jul 06, 2021
I have reported this error to Adobe over a month ago. They do not solve it. I have created a videotutorial to help everyone fix the problem or go back to 18.1.Feel free to share this video. https://www.youtube.com/watch?v=T04R-83nSxM

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Adobe Community Professional ,
Jun 28, 2021 Jun 28, 2021

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The template could include an asset that is in a format that is no longer supported. There could be a corrupted file. It could be a lot of things. Try importing the template instead of opening it. That might give you clue or a better indication of where the problem lies. 

 

It would help us if we knew more. What template are you using? Where did you get it? What are your OS, AE version, and system specs?

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Community Beginner ,
Jul 06, 2021 Jul 06, 2021

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I have reported this error to Adobe over a month ago. They do not solve it.

 

I have created a videotutorial to help everyone fix the problem or go back to 18.1.

Feel free to share this video.

 

https://www.youtube.com/watch?v=T04R-83nSxM

Please vote for the Bug report here so we can finally get this critical bug solved:https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/...

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Adobe Employee ,
Jul 06, 2021 Jul 06, 2021

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Hi reichd15409700,

 

Sorry for your issue.

This has been reported as a bug and the engineers are working on fixing it: https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/43449300-bug-ae-18-2-on-ma...

Shout out to @TobiT92 to create a video to help users.

Let us know if there are any other questions.

 

Thanks,

Nishu

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