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after effects error: tracker_register: missing suite. (1::0) - While starting After Effects

Community Beginner ,
May 18, 2021 May 18, 2021

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Hi All,

 

While starting AE 18.2 x64, I'm getting the below errors in the follwing order. And the app sdoesn't launch at all.

 

1. after effects error: tracker_register: missing suite. (1::0)
2. after effects can't continue: failed to register built-in motion tracker
3. after effects can't continue: unexpected failure during application startup

 

Kindly help. 

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Adobe Community Professional ,
May 18, 2021 May 18, 2021

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Without any system information we can't really tell you much. Plug-ins failing to load typically points to sevewre compatibility issues like missing DLLs or even incompatible processors. As a start, try to reinstall the program with escalated user priveleges, i.e. as an administrator or a different user. For anything beyond that much more info would be required.

 

Mylenium

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Community Beginner ,
May 18, 2021 May 18, 2021

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I'm running the AE on Win10 Enterprise (MS WVD) boxes powered by Intel Xeons. I have tried to run them with elevated user priveleges but the problems remains the same. I haven't added any plugins during installtion process. 

 

The interesting thing is in my another machine which has the exact same config, its running smoothly but in the PROD machines, it doesn't like to launch. 

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