After Effects error: zero denominator converting ration denominators. (17 :: 18) on Windows

Community Beginner ,
Feb 16, 2022 Feb 16, 2022

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Here's my PC build:

MOTHERBOARD: GIGABYTE Z490 Vision D (Intel LGA1200/Z490/ATX/3xM.2/Dual Thunderbolt 3/SATA 6Gb/s/USB 3.2 Gen 2/Intel WiFi 6/Direct 12 Phase Digital Power/Intel 2.5G LAN/Motherboard)

CPUIntel - Core i9-10900K 10thGeneration 10-core - 20-Thread - 3.7 GHz (5.3 GHzTurbo) Socket LGA1200

RAM: Corsair Vengeance LPX 64 GB (2 x 32 GB) DDR4-3600 CL18 Memory

GPU: NVIDIA GeForce RTX 2070 Super Founders Edition Graphics Card (900-1G180-2515-000)

HARD DRIVE: Samsung (MZ-V7E500BW) 970 EVO SSD 500GB - M.2 NVMe Interface Internal Solid State Drive with V-NAND Technology, Black/Red

SECOND HARD DRIVE: (where I set my caches to render) Samsung (MZ-V7E1T0BW) 970 EVO SSD 1TB - M.2 NVMe Interface Internal Solid State Drive with V-NAND Technology, Black/Red

EXTERNAL DRIVE: (where I store my project and media) OWC Thunderbay 4 RAID 0

OS: Windows 10 Pro 64-bit Version 20H2 (OS Build 19042,1466) 

AFTER EFFECTS v22.2.0 (build 120)

 

 

I have been working with this AE project for weeks, including last night with no issues.  I didn't shut down my computer last night, but today I keep getting this error and can't get it to go away.  So, it seems to have come from no where, since nothing has changed.  Also, I have NO footage in this project.  It's all shapes, text, and fx.  Everything in the community seems to reference a framerate issue with source footage when you see this errror, but if there is not footage what is causing the error!!?  Help, I'm at a standstill with my project!

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Error or problem , Freeze or hang

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Community Beginner ,
Feb 18, 2022 Feb 18, 2022

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After a day on the phone with Adobe techs, we discovered that AE had done an auto updated the night before.  I think it's unwise that Creative Cloud by default automatically updates software.  I think it should be the other way around.  Also, it's a pretty big deal to release a new version that is incompatible with a very common graphics card.  Lesson learned....

 

DON'T UPDATE TO AE v.22.2.0 IF YOU HAVE MY GRAPHICS CARD!

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