Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

After Effects Error: zero denominator in ratio multiply. ( 17 :: 17 )

New Here ,
Jan 02, 2023 Jan 02, 2023

Dear All,

 

I dunno why when I import a PSD inside there's problem occurs continousliy

 

thanks

328
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 02, 2023 Jan 02, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 02, 2023 Jan 02, 2023

Sorry, but that's useless. You have not provided any info about your system, your version of AE, your project and so on. You need to be much more specific.

 

Mylenium 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 02, 2023 Jan 02, 2023

Hi Wai Leong27774524kh85,

 

Welcome to the community and sorry for your issue.

What's the exact version of After Effects you're using? Does it happen with all the PSD files or a particular one? Also, what are your system specifications (CPU, GU, RAM, OS version)?

Let us know, we're here to help.

 

Thanks,

Nishu

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 02, 2023 Jan 02, 2023

My AE is 2023 Mac OS 12.4

16GB ram

Macbook Pro 2017 15" 2.9 Quad Core

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 02, 2023 Jan 02, 2023
LATEST

thanks

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines