After effects exports black

[eleni28770608veiq]

Hi. I have after effects 24.1 and I've noticed that since I changed my mac to a macbook pro with M3 chip, After Effects exports black when im at home and but exports correctly when im at the office. 

Could someone help me understand why this is?

Thanks.

[nishu_kush · Accepted solution]

Is it the same laptop that you use at home and work? Does it happen with all the projects? Can you test in a new project? Try running After Effects in Safe Mode with the third-party plug-ins disabled. Here's how: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know.

Thanks,

Nishu

[eleni28770608veiq]

Thank you! This worked!
Yes it is the same computer, that is why i don't understand why it works in the office and not in my home office. Today i did the test, I tried exporting the same video in a new project today in both locations, in the office it exported correctly and an hour later in my home office it exported black. 
But this worked: I ran after effects in Safe Mode disabling 3rd party plugins (although i checked the effect manager and i don't have any 3rd party plugings listed, so not sure why it didn't work)
I still don't understand why a 3rd party plugin would work in my office and not in my home, using the same computer and with a time difference of an hour. 
Thank you!!