After Effects is not loading on launch.

[maimounadinno]

i can't open after effect 

i tried several time 

1) i uninstalled and then intualled again 

2) sign in with diffirent account and then sign in with my account 

nothing work 

(Edit: Subject edited by moderator)

[Ishan Y]

Hey,

Welcome to the community. This must be frustrating. Could you share your OS and After Effects version? We're here to help, just need some more info.

Thanks,

Ishan 

[Ishan Y · Accepted solution]

Thanks for sharing the info. Let us know if any of the suggestions mentioned in this thread work for you. A user experiencing similar issues with a different Adobe app managed to fix this problem by installing NVIDIA components. Could you check the answer on this thread (https://community.adobe.com/t5/premiere-pro-discussions/premiere-pro-not-opening-need-urgent-help/m-...) and let us know if it works for you?  

[maimounadinno]

نعم الحمد لله استفدت من آخر رابط تم ارساله شكرا جزيلا

[Peru Bob]

Has it worked on that computer previously?

[maimounadinno]

actualy i didn't tried befor 

this first time 

[maimounadinno]

no

[nishu_kush]

Hi maimounadinno,

Could you try removing the fonts that you installed manually?

Let us know if that works.

Thanks,

Nishu

[Peru Bob]

Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

[maimounadinno]

i tried 

it didn't work

[Peru Bob]

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

[Peru Bob]

Your screenshot doesn't show hard drives.

[ShiveringCactus]

I wonder if it's a similar issue to this article in Adobe help:

https://helpx.adobe.com/after-effects/kb/error-font-dictionary-cant-read.html#:~:text=The%20most%20c....

If nothing else, it might be worth trying the suggestions there.

[nishu_kush]

If @ShiveringCactus's suggestions doesn't help, try the solution mentioned in this thread: https://community.adobe.com/t5/after-effects-discussions/ae-error-could-not-convert-unicode-characte...

Let us know how it goes.

Thanks,

Nishu