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After Effects is not working with Monterey OS, even if I followed older solutions

New Here ,
Nov 26, 2021 Nov 26, 2021

I did everything, even tried to revert to Big Sur, but couldn't for some reason. Also deleted AE juice... nothing. Still the same crash message.

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Adobe Employee ,
Nov 26, 2021 Nov 26, 2021

Hi laurie21787894h2tz,

 

Sorry for your issues.

Could you share a screenshot of the error that you get? Also, what's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-...

You could try resetting the After Effects preferences: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...

Let us know.

 

Thanks,

Nishu

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New Here ,
Nov 27, 2021 Nov 27, 2021
LATEST

Hello, I'm using the latest version of After Effects. I cannot reset the preferences since it crashes on startup.

Here's the screenshot. Screen Shot 2021-11-27 at 10.38.36 AM.png

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