After effects is not working with Monterey OS

Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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After install the new OS Monterey the app is not working. 

Be careful friends. i spend all night trying delete every single scrpit that makes the crash and still not working.Screen Shot 2021-10-27 at 5.53.01.png

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correct answers 3 Correct answers

Adobe Employee , Oct 27, 2021 Oct 27, 2021

Did you try Mossy79's solution?

If you're wondering how you can delete the plug-ins, some of the plug-ins (not all) are stored in HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore

Move all the files and folders to the desktop (except dummy.txt) and see if that helps.

Let us know.

 

Thanks,

Nishu

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Community Beginner , Oct 27, 2021 Oct 27, 2021

Hi Nishu,

 

thank you! that was very helpful!
Moved plugin "AEJuice" and AE works again.
Have a nice day!

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Adobe Employee , Nov 01, 2021 Nov 01, 2021

We've heard from the AE Juice developers. They have updated plugins that support Monterey available here: 


Windows: https://aejuice.com/pack_manager/AEJuice_Pack_Manager.zip
macOS: https://aejuice.com/pack_manager/AEJuice_Pack_Manager_mac.zip

 

Please download these to continue to use AE Juice on MacOS 12.

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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I also have the same problem. AE was working fine till upgrading to Monterey and now AE keeps crashing on start up.

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New Here ,
Dec 06, 2021 Dec 06, 2021

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So I had issues with AE Crashing on start up and I tried the solutions provided with moving the plug in folder but my AE Juice folder couldnt be found. I updated to the latest version of AE Juice and it fixed the crashign issue for my AE! 

 

Hope this helps someone as well! 

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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Hi Malanche & Mossy79,

 

Sorry for the crash. Please share the the following details:

LLM Ae 2022.png.jpg

Let us know, we're here to help.

 

Thanks,

Nishu

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Hi Nishu,

 

I am currently using version 22.0

This is now the error I recieve 

Screen Shot 2021-10-27 at 11.31.46 pm.png

Previously I recieved the scripts error. But that has been replaced after I deleted the preference settings,

It does generate a crash report.

The last module loading is "Initializing Media Core"

 

Thanks.

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Hi Nishu,

I was able to solve this problem. It seems to have been caused by a plugin.

Thank you.

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Hi Mossy79,

i have a same problem.
which plugin was it?

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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It was AE Juice plug-in that was causing the problems for me

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Thanks Nishu

Im running the 22.0 version, but also try installing older version like 18.4.1 when i thougth the problem was the 22.0 version.

Crash at lunch.

and now its different the errorScreen Shot 2021-10-27 at 8.48.31.pngScreen Shot 2021-10-27 at 8.57.12.png

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New Here ,
Oct 27, 2021 Oct 27, 2021

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Same problem (in French)

Panne After.jpg

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Hi Nishu, can you give a short feedback.
is adobe looking for the solution? we have deadlines

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Adobe Employee ,
Oct 27, 2021 Oct 27, 2021

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Did you try Mossy79's solution?

If you're wondering how you can delete the plug-ins, some of the plug-ins (not all) are stored in HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore

Move all the files and folders to the desktop (except dummy.txt) and see if that helps.

Let us know.

 

Thanks,

Nishu

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Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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Hi Nishu,

 

thank you! that was very helpful!
Moved plugin "AEJuice" and AE works again.
Have a nice day!

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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Removing AEJuice worked for me too. Thanks

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New Here ,
Nov 10, 2021 Nov 10, 2021

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Hi! Sorry how can i remove de plug in? Im having the same problem starting AE

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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where i found AEJuice file because The last module loading is Initializing Media Core and don’t have plugin folder 

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Community Beginner ,
Nov 20, 2021 Nov 20, 2021

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worked for me too, thanks bro 🙏

 

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Hi Nishu, Thank you for your answer! Very appreciated and very helpful!

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New Here ,
Dec 07, 2021 Dec 07, 2021

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I don't know how to find the plug-in. I've tried googling how to find the path to the plug-in and I've tried finding HD/Library/Application Support/Adobe/ and everything you mentioned but I have no idea how to find any of that. I'm not as tech savvy as everyone else here and I would appreciate it if you could dumb it down for me?

 

I'm a video editor and I don't know what to do with After Effects not working. It crashes upon start up just like everyone else. I can't use another version because I use specific plug-ins that are not compatible with any other versions. I've tried youtubing and googling how to do it and I've come up with nothing short of downgrading. Can anyone help me? 

 

Abigael

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Community Beginner ,
Dec 08, 2021 Dec 08, 2021

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Try to install the newst version of AE Juice for an overwrite option. 

here is an uninstall guide for both mac and win : 👇

AEJuice uninstall guide 

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Community Beginner ,
Mar 01, 2022 Mar 01, 2022

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HD is your mac hardrive name

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New Here ,
Dec 12, 2021 Dec 12, 2021

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Hi.

As you can see, I don't have the Plugins folder under Common. I have already installed AE 2020, 2021, 2022 and the problem remains. Unfortunately I didn't save it on the time machine either so I could go back to Big Sur. I'm desperate because it's my job and I don't know what else to do.Captura de ecrã 2021-12-13, às 00.38.02.png

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Community Beginner ,
Jan 17, 2022 Jan 17, 2022

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Thanks a lot, Nishu, you saved our deadline!! Deleting plugins was the solution. In our case the error obviously was caused by insta360 degree camera plugins.

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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For some reason i don't have the `7.0` folder, etc, i for if i deleted, is there any other way? Please let me know, it really stressing me out!

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Try using the links in the post below (or the last correct answer above) to install the latest version of AE Juice that supports MacOS 12.

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