After effects is not working with Monterey OS

Community Beginner ,
Oct 27, 2021 Oct 27, 2021

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After install the new OS Monterey the app is not working. 

Be careful friends. i spend all night trying delete every single scrpit that makes the crash and still not working.Screen Shot 2021-10-27 at 5.53.01.png

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correct answers 3 Correct answers

Adobe Employee , Oct 27, 2021 Oct 27, 2021

Did you try Mossy79's solution?

If you're wondering how you can delete the plug-ins, some of the plug-ins (not all) are stored in HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore

Move all the files and folders to the desktop (except dummy.txt) and see if that helps.

Let us know.

 

Thanks,

Nishu

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Community Beginner , Oct 27, 2021 Oct 27, 2021

Hi Nishu,

 

thank you! that was very helpful!
Moved plugin "AEJuice" and AE works again.
Have a nice day!

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Adobe Employee , Nov 01, 2021 Nov 01, 2021

We've heard from the AE Juice developers. They have updated plugins that support Monterey available here: 


Windows: https://aejuice.com/pack_manager/AEJuice_Pack_Manager.zip
macOS: https://aejuice.com/pack_manager/AEJuice_Pack_Manager_mac.zip

 

Please download these to continue to use AE Juice on MacOS 12.

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New Here ,
Oct 28, 2021 Oct 28, 2021

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Thank you so much!!!!! got mines working as well.

These were my steps.
Finder -> showHarddisk -> Harddrive -> Library -> Application Support -> Adobe -> Common -> Plugins -> 7.0 -> MediaCore -> Copy all the files and folders to the desktop (except dummy.txt) make sure you delete the files in Mediacore that you just pasted on your desktop. You should just have dummy text in the MediaCore folder.

 

 

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Community Beginner ,
Oct 28, 2021 Oct 28, 2021

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Same! Had the same issue and solved it this way too, thank you!

 

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New Here ,
Dec 15, 2021 Dec 15, 2021

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I have followed the exact same instruction and it didn't work. Anyone?

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New Here ,
Dec 08, 2021 Dec 08, 2021

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Thank you for the easy instructions! Unfortunately, this method did not fix the problem. Still crashes upon start up. Got any other ideas?

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Community Beginner ,
Dec 10, 2021 Dec 10, 2021

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AfterEffectsのバージョン 22.01S__851999.jpg

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New Here ,
Oct 27, 2021 Oct 27, 2021

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I also got the same problem with AE when upgarde to V.22  on Monterey OS. please reslove this cash problem .

Thank you

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Adobe Employee ,
Oct 28, 2021 Oct 28, 2021

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The After Effects team has reached out to the plugin developers for AE Juice to try to identify what is causing the crash and how we or they can fix it quickly. Apologies for the issues!

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New Here ,
Oct 30, 2021 Oct 30, 2021

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Thank you, we will be waiting for the solution.  
The fix suggested here is not working for me as well - I still can't get past the splash screen it crashes. 
AE v.22 on Monterey OS

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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So you've removed the AE Juice plugin and AE is still crashing? Do you have any more information on the crash? Log files, etc? 

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New Here ,
Nov 01, 2021 Nov 01, 2021

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I also have the same problem. I'm on Monterey and AE 22.0. I did follow the MediaCore thing but there is nothing inside. I also have the AE Juice plugin but i can't see it in the MediaCore folder. 

 

 

 

 

Ekran Resmi 2021-11-02 02.04.05.pngEkran Resmi 2021-11-02 02.04.25.png

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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Im having the same problem. i removed AE juice and the same message your getting is what i got too 

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New Here ,
Nov 16, 2021 Nov 16, 2021

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Just do one thing guys, update aejuice to the latest version, no need to remove or uninstall it.

thanks

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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So my initial problem was apps Ae/Pr/PS crashing after Monterey and 2022 update.

I removed the AEJuice plug in and they now work, however I couldn't save/render anything as the menus weren't appearing.

I have now identified this problem, I have a second monitor connected through thunderbolt, and by disconnecting it its now all working. But I cannot use the second monitor!!!!

 

Adobe: When is this being fixed??? 

As this is a joke, were all paying for this product, that fails constantly. 

Sort this out as it's messing with our livelihoods!!!!!

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Sorry you're running into issues. For the second monitor/missing menus, is this with AE and Pr and PS or just AE? I know it's a basic request, but have you rebooted with after connecting the second monitor? I'm not sure that we've had reports of missing menus before now so we'll need more details from you to help futher. 


Thanks

Sean

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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Hi, I've rebooted several times, uninstalled, reinstalled and its the same, it's a hassle to keep going behind my monitor to plug in/out.

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Is it just AE or is it other Adobe apps as well? 

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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[Ae] and [Ps] I also think [Pr] but not sure as once I found the temp fix I didnt recheck.

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

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[mac] So on further investigation, Ae, Pr & Ps all fail on the second monitor. I have figured out why. 

If you have your second monitor as your main display, all menus on Ae Pr Ps fail.

but if you have the main computer screen as main display. both monitors work.

 

So the fault lies with having a different display as your main display. 

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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We've heard from the AE Juice developers. They have updated plugins that support Monterey available here: 


Windows: https://aejuice.com/pack_manager/AEJuice_Pack_Manager.zip
macOS: https://aejuice.com/pack_manager/AEJuice_Pack_Manager_mac.zip

 

Please download these to continue to use AE Juice on MacOS 12.

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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Thank you! It's finally working!

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New Here ,
Nov 01, 2021 Nov 01, 2021

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After Effects work now!
Thank you!

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New Here ,
Nov 01, 2021 Nov 01, 2021

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It's finally work! Thank you!!!

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New Here ,
Nov 02, 2021 Nov 02, 2021

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Yes, it works, this is the only actual solution

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New Here ,
Nov 02, 2021 Nov 02, 2021

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OOOOOHH mannn! Thank u! It's finally working!

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Community Beginner ,
Dec 10, 2021 Dec 10, 2021

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macOShttps //aejuice.com/pack_manager/AEJuice_Pack_Manager_mac.zip

をインスティールしましたが改善しません。他に方法ありますか?

After Effects2022 クラッシュ

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