After effects keep crashing when I switch language

[Sarash219202455hrd]

After effects (24.1) keep crashing when I switch language from English to other language by input language hotkey (I'm using Thai language, by the way)

The app was totally fine when I type the text somewhere else (like notepad) then copy and paste the text

or even I switch the language by using taskbar, the app still working

Thanks in advanced

[nishu_kush]

Welcome to the community, Sarash219202455hrd.

What's a version of After Effects and the Operating system you're on? Do you get any error messages or crash reports? Also, what's the shortcut that you use to change the language?

We're here to help, just need more info.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

[Sarash219202455hrd]

It's version 24.1 (I think it's the latest one since my adobe cloud said the app is up to date)

My Operating system is Windows 10

I think I didn't receive the error messages or crash reports since the app was not reponding and frozen out

I used 'Left Alt + Shift + 2' to change the language to Thai and the app crashed after I pressed these shortcut (But when I pressed 'Left Alt + Shift + 1' to change the language to English, the app was fine

Do you want more infomations?

[Sarash219202455hrd]

I still got crash from pressing 'Left Alt + Shift + 2' to change the language to Thai

I felt a little bit disappointed after my concern didn't get reply for a month, what should I do next? Thanks in advanced

[Mahdi3123642117le]

I'm having the same issue (with other languages, not Thai) when using the hotkey Ctrl + Shift + [any number]. This started last year and continues even with the latest AE update 24.6.0 on Windows 11.