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After Effects keeps getting stuck

Community Beginner ,
Jul 12, 2021 Jul 12, 2021

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Hi guys !

Since a few versions, AE keeps getting stuck while I'm working, even with light projects...
I'm working, then suddendly, AE freezes for a few seconds (a minute sometimes), then works pretty well, and freezes again, etc... It's a bit annoying and I'm losing precious time !

 

AE is the only Adobe Software presenting these symptoms on my computer.

I bought a new PC, partly because of this, so you could understand I'm a bit disappointed ^^


If you have an idea on why this is happening, I'm all ears

configuration :

AMD Threadripper 3960X
Nvidia 3090 FE
128gb RAM

OS and Projects on separate NVME M.2
Cache on a SSD
Working with two 4K monitors, I don't know if this is relevant

thank you, guys !

TOPICS
Crash , Error or problem , Freeze or hang , Performance , User interface or workspaces

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Community Expert ,
Jul 12, 2021 Jul 12, 2021

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You do the basic action first. You update the driver of the graphic card and clear the cache.

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Community Beginner ,
Jul 13, 2021 Jul 13, 2021

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Already done, several times 😉

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Contributor ,
Jul 15, 2021 Jul 15, 2021

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LATEST

Roll back to 8.1. The newer versions suck really bad. 8.1 rollback fixed all my issuses i spent days on trying to fix with driver updates ect etc

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