• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

After Effects locked up in rainbow spinning wheel after launching

New Here ,
Jul 28, 2023 Jul 28, 2023

Copy link to clipboard

Copied

Hi everyone,

 

I find AE is taking forever to be ready to use after launching. The program UI becomes available only after 2-5 minutes waiting for the rainbow wheel to stop spinning. Is this an issue with the update? I noticed another post similar which impied an update of Premier solved their issue. This has not been the case for me. I have AEJuice installed buy their developers said its an AE issue.

 

Anyone else experiencing this?

 

Please help.. very annoying if I have crashed and need to jump back in ASAP.

 

Regards,

Michael

TOPICS
Freeze or hang , User interface or workspaces

Views

133

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 30, 2023 Jul 30, 2023

Copy link to clipboard

Copied

Would you reset the preferences?

 

https://helpx.adobe.com/after-effects/using/preferences.html

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 03, 2023 Aug 03, 2023

Copy link to clipboard

Copied

LATEST

Hi Michael,

 

Can you try the steps in the following article: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after...

Let us know if it brings any change.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines