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After Effects loses M-Audio

New Here ,
Aug 13, 2024 Aug 13, 2024

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I recently installed a USBC audio interface M-Audio Air 192|6. Ever since then, After Effects has developed a glitch. It looks like it's trying to use the 192|6 for a mic input also. All I want this for is a digital audio output. 

The glitch is occuring when the mic can't be found, and it intermittantly cuts out, slowing the playback audio.

Screenshot 2024-08-13 at 4.39.29 PM.png

 This mic indicator will disappear and reappear when the audio cuts out. and is not present at any other time other than when AE is playing audio. 

The machine runs flawlessly with every other program.

Any ideas?

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Audio , Error or problem

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Adobe Employee ,
Aug 13, 2024 Aug 13, 2024

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Hi there,

I'm sorry to hear about this. Are there any driver updates available for your audio interface? Please also let us know if you recently changed your output hardware. Try increasing the latency to 500 (Edit > Preferences > Audio Hardware). If that doesn't work, roll back the change and try a different output device. Let us know how it goes.

 

Thanks,

Ishan

Please tag me (@) in your replies so that it notifies me and helps me respond promptly.

  

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