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After Effects Metadata Browser is missing and CEP suit couldn't be loaded?

New Here ,
Apr 28, 2020 Apr 28, 2020

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I have Adobe Creative cloud, and I downloaded Adobe Animate, Adobe Photoshop, Adobe Premiere Pro, After Effects, and Adobe Media Encoder on my MacBook Air.

And everything that I downloaded seem to work perfectly fine except for After Effects!

When I tried to open After Effects, an error popped up saying, "After Effects warning: Metadata Browser is missing." So I clicked 'ok' but then another error popped up saying, "After Effects can't continue: The Common Extensibility Platform (CEP) suite couldn't be loaded. You may need to reinstall." Then the software quit on itself and said "After Effects can't continue: unexpected failure during application startup"

I didn't know what Metadata Browser or CEP was, but I did what it told me to do and I uninstalled After Effects then reinstalled it. Then I tried to reopen it but it didn't work and the same things popped up again. So I kept reinstalling it, I tried to turn off my computer then reinstalling it, I tried to reinstall both After Effects and Adobe Media Encoder, and I kept repeating these things but the same errors would pop up again and again and nothing I did was working! I tried to search up my problem but I couldn't find any answers or solutions for it.

I don't know what to do... any kind of help would be greatly appreciated. 😞

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New Here ,
Jun 19, 2020 Jun 19, 2020

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this happens to me to i just uninstall the application but it dosent let me uninstall i have to make a new edt again and its tiring 😞

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New Here ,
Dec 01, 2020 Dec 01, 2020

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the exact same thing happens to me as well. have you found a solution for it?

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New Here ,
Dec 16, 2020 Dec 16, 2020

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Did you ever work this out?

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New Here ,
Apr 20, 2021 Apr 20, 2021

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I have exactly the same issue, how to solve it...

 

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