after effects nao funciona depois da atualização

New Here ,
Dec 29, 2021 Dec 29, 2021

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meu after 2022 nao quer abrir depois de atualizado, uso mac osx 10.15.7

ja desinstalei e reinstalei mas ele nao funciona

 

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Crash , Error or problem

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Adobe Employee ,
Dec 30, 2021 Dec 30, 2021

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Hi osmar cinttra,

 

Welcome to the community and sorry for your issue.

What happens when you try to open. Do you see any error message or crash report? Also, what are your system specifications (CPU, GPU, RAM, OS version)?

Let us know, we're here to help.

 

Thanks,

Nishu

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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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hello can you help ?? thank you

 

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New Here ,
Mar 03, 2022 Mar 03, 2022

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@nishu_kush can u help here, pls? 🙂

 

I already tried to drag the AEJuice folder to my desk, but the After still didn't work. how can i make it work? I need to deliver an animation tomorrow! tks

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Adobe Employee ,
Mar 04, 2022 Mar 04, 2022

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Hi desideoliveira,

 

AEJuice plug-in has been updated. Instead of removing it from the MediaCore folder, try updating the plug-ins. If that doesn't help, remove all the files and folders (except dummy.txt) to make sure if no other plug-in is causing the issue.

Let us know how it goes.

 

Thanks,

Nishu

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Community Beginner ,
Feb 07, 2022 Feb 07, 2022

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eles não respondem estou com o mesmo problema.

 

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New Here ,
Feb 14, 2022 Feb 14, 2022

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Eu também estou com o mesmo problema, depois que atualizei para a versão 22.2 passou a dar erro logo na inicialização, já desinstalei, reinstalei, tentei voltar para a versão anterior que funcionava normalmente e também deu o mesmo erro.

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