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Known Participant
June 25, 2021
Question

After effects not connecting to Media Encoder

  • June 25, 2021
  • 1 reply
  • 413 views

Not the first time a problem with rendering in ME. But this time i have a package - problem with solution

AE 18.2.1, ME 15.2

Problem: When you choose export/add to queue in AME nothing happen. Media Encoder (running) is not showing in front and there is no new position in queue. 

Solution. When you hit add to AME render queue you have to hit Composition/add to render queue. The magically a your file appears in ME queue window. Even if you hit three times add to AME render queue you will get three positions in render window in AME 

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1 reply

Community Expert
June 25, 2021

It could be that you are not having enough patience to wait for the composition to be read in Adobe Media Encoder, this process usually takes a while, have the test waiting a little longer when you launch the Adobe Media Encoder Render Queue.

Byron.
RrNoAuthor
Known Participant
June 25, 2021

Nope. Making coffee with milk in clasical machine gives something like 10 minutes. This is not the first issue in cooperation between AE and AME. Second, When AME is working it pops up to the front when a file is added to the queue and this didn't happened. I was trying 3 times to add to AME que without result, so after a comand to add to render queue in AE i've got 3 files in AME queue at once

nishu_kush
Legend
June 25, 2021

Hi RrNo,

 

Is this issue repeatable? Please share more details on your system specifications (CPU, GPU, RAM, OS).

Have you tried resetting the After Effects preferences: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-p/10634342

Let us know, we're here to help.

 

Thanks,

Nishu