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After Effects not opening

New Here ,
Apr 28, 2021 Apr 28, 2021

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My aftereffects software is not opening. It says "After Effects cant continue: Error while accessing the preference file inside "/Users/magicmiracles/Lbrary/Preference/Adobe/AfterEffects/18.1", please verify the file permissions and try again.

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Adobe Employee ,
Apr 29, 2021 Apr 29, 2021

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Hi Magic and Miracles,

 

Thanks for reaching out.

Looks like it's the user account permissions. Check out the following article and try the solution mentioned in it: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html 

Let us know if it helps.

 

Thanks,

Nishu

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