After Effects not oppening

[Arengu]

Hello,

When I try to open Adobe After Effects, I get a normal startup (with the launch image), but once the startup is finished and the app opens, it just freezes and shows this screen:

I tried opening a project previously created or just AE itself, but same problem.

Any suggestions?

[Vishu_Aggarwal]

Try to reset preferences, as follow -

• Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears.
  
  

[Arengu]

Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro

By @Vishu_Aggarwal

I supposed you meant After Effects?

Thanks for the suggestion, I'll try that.

[Arengu]

Same thing happens, I don't get the startup image but AE still ends up like this:

[Vishu_Aggarwal]

Try reinstalling the After Effects after removing it using Adobe CC Cleaner Tool. Check the following link - https://helpx.adobe.com/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html

[Arengu]

Will it work for After Effects?

[Arengu · Accepted solution]

Problem solved, I restarted my pc and AE now opens normally.

[nishu_kush]

Glad to hear that, Arengu.

Feel free to reach out if it happens again.

Thanks,

Nishu