After Effects not oppening

Explorer ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

Hello,

When I try to open Adobe After Effects, I get a normal startup (with the launch image), but once the startup is finished and the app opens, it just freezes and shows this screen:

Arengu_0-1648654667764.png

I tried opening a project previously created or just AE itself, but same problem.

Any suggestions?

TOPICS
Crash

Views

85

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Mar 30, 2022 Mar 30, 2022
Problem solved, I restarted my pc and AE now opens normally.

Likes

Translate

Translate
Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

Try to reset preferences, as follow -

  • Press Alt (Windows) or Option (Mac OS) while launching Premiere Pro. You can release the Alt key or Option key when the splash screen appears.

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

quotePress Alt (Windows) or Option (Mac OS) while launching Premiere Pro
By @Vishu_Aggarwal

 

I supposed you meant After Effects?

Thanks for the suggestion, I'll try that.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

Same thing happens, I don't get the startup image but AE still ends up like this:

Arengu_0-1648662338756.png

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

Try reinstalling the After Effects after removing it using Adobe CC Cleaner Tool. Check the following link - https://helpx.adobe.com/photoshop-elements/kb/elements-installation-error-CC-cleaner-tool.html

 

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

Arengu_0-1648663487305.png

Will it work for After Effects?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 30, 2022 Mar 30, 2022

Copy link to clipboard

Copied

Problem solved, I restarted my pc and AE now opens normally.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 31, 2022 Mar 31, 2022

Copy link to clipboard

Copied

LATEST

Glad to hear that, Arengu.

Feel free to reach out if it happens again.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines