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After Effects Not Playing

New Here ,
Aug 10, 2021 Aug 10, 2021

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Hi please help,

 

I am trying to play and render an edit and my after effects has all of a sudden stopped playing at the time stamp 53:18. It plays and renders fine up until then and then it freezes and won't play or render. I have tried multiple things and they aren't working please help.

 

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Error or problem, Freeze or hang, Preview

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New Here ,
Aug 10, 2021 Aug 10, 2021

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same here please help us😭

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Adobe Community Professional ,
Aug 10, 2021 Aug 10, 2021

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Maybe try deleting your disk cache.

Mac: Go to After Effects/Preferences/Media and disk cache and empty and clean the cace.

Same procedure for Windows but to to Edit/Preferences/Media and disk cache.

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New Here ,
Aug 10, 2021 Aug 10, 2021

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I already did and it made no difference.

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