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I downloaded a plug in package from Video Hive with exclusive rights, I tried to install it on my Mac Book Pro 2020 (1 terra-byte) but Im having trouble opening it in both platforms (After Effects/ Premiere Pro it shows up but when I go to open it in extensions its empty, nothing is there. I've watched videos but none of the remedies have worked for me. Can anyone help me please?
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Hi Sadie5C72,
Thanks for reaching out.
Have you tried contacting the plug-in manufacturer and made sure that the plug-ins are compatible with the versions of After Effects and Premiere Pro you're using?
Let us know how it goes.
Thanks,
Nishu