After Effects preview freeze when double-clicking a layer

[lapulga]

My Logging file for my after effects problem that whenever I double click into a layer, it freezes my preview, more info in my other posts.

Title edited by Mod.

[jenkmeister]

Thanks. The log file indicates:

* You're using the AE 2022 version of AE. Please start by updating AE to AE 2023/2024.

* The logs indicate AE can't properly access your GPU. Can you make sure to upgrade to newer GPU drivers?

[nishu_kush]

Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

Thanks,

Nishu

[Swarm38881829vsfg]

no it didnt. i still get a freeze

[Mohammad.Harb]

Are you on windows or mac? 
which version? 

[Swarm38881829vsfg]

no it didnt i still have this problem