After Effects Preview only 4 frames no matter the load

New Here ,
Aug 15, 2022 Aug 15, 2022

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My After Effects will only play 4 frames with previewing. I do not understand what the issue is. I have allocated ram and disk cache and purged everything. I've Rebooted. I cannot figure it out. Weather I have nothing in a comp. Simple Footage. Or intense Graphics it will only play 4 Frames Please help!!!!

 

 

https://youtu.be/akzJKrGP6PU

 

Model Name: MacBook Pro

  Model Identifier: MacBookPro16,1

  Processor Name: 8-Core Intel Core i9

  Processor Speed: 2.3 GHz

  Number of Processors: 1

  Total Number of Cores: 8

  L2 Cache (per Core): 256 KB

  L3 Cache: 16 MB

  Hyper-Threading Technology: Enabled

  Memory: 16 GB

  Boot ROM Version: 1731.140.2.0.0 (iBridge: 19.16.16064.0.0,0)

  Serial Number (system): C02ZH8BRMD6N

  Hardware UUID: 2AC87E34-3684-5207-9AC9-B368E1427EB9

  Activation Lock Status: Enabled

 

Screen Shot 2022-08-15 at 3.59.20 PM.pngScreen Shot 2022-08-15 at 3.59.33 PM.png

TOPICS
Error or problem , Freeze or hang , Performance , Preview

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Community Expert ,
Aug 15, 2022 Aug 15, 2022

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Open Preferences/Memory and Performance and set the memory allocated to other applications to a whole number multiple of 4 GB. Modern computer systems don't like odd-sized pipelines opened up in their bus system. I have mine set to 4 or 8. Setting it to 3, 5, 6, or 7 results in terrible playback. 

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Adobe Employee ,
Aug 15, 2022 Aug 15, 2022

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Hi defaultyvthbbq6rvgk,

 

Welcome to the community and sorry for your issue.

Are you using any third-party plug-ins? If so, does it help if you disable them in your project?

Let us know.

 

Thanks,

Nishu

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New Here ,
Aug 15, 2022 Aug 15, 2022

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Video Copilot Element 3d 2.2. I tried opening a brand new project with no files, no plugins, and just playing a blank comp the issue still persists.

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New Here ,
Aug 15, 2022 Aug 15, 2022

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Same problem here after install v22.5 and still has no solution.
I've just returned to v22.1.1 so i can use it.

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