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Hi, so I was using after effects on mac. And it's a brand new computer, but my preview is in slowmotion and when I render its fine and in the speed that I need it to be. I tried everyting possible to fix it but nothing works. Also when I click play in the preview it takes forever to start playing. My resolution is in quarter. I even closed all my other applications that were working, and that didn't work either. I also went up in preferences and emptied my disk cache. Can anyone help me?
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I would guess the cause is related to the disk speed although I am not sure abou the resolution of the project you have set. You set another additional fast SSD for cache if you have one.
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What you mention is after having done for preload in RAM? Remember that After Effects first make a preload on RAM (green line) and then you will be able to see your animation without delays. To make this, simply press the space bar and wait enough, it is a process that can take a bit.