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After effects so laggy and freezes on high end machine

New Here ,
Apr 25, 2024 Apr 25, 2024

Hello sir i was facing issue with my after effects 

My build 

Core i5 14600kf

Rtx 3080 

32 gb xpg 6000mhz ddr5

Z790p motherboard 

Adata 1tb a700 gold

 

My after effects is lags and freezes randlomly even if i import 4k footage and preview it freeze and ma disk usage jump to 100% and i have another low machine with this one which has i5 12400f and 2060 super which works smotth 

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Performance
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Community Expert ,
Apr 25, 2024 Apr 25, 2024

Is your graphic card driver up to date with the most recent version?

 

have you tried resetting AE preferences settings? 

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New Here ,
Apr 25, 2024 Apr 25, 2024

Yes my gpu dirver is updated and reseting preference setting as well

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Adobe Employee ,
Jun 11, 2024 Jun 11, 2024
LATEST

Try running After Effects in Safe Mode with third-party plug-ins disabled. Also, test if you're getting this issue with all the media files or a particular one.

We're here to help. Moving this thread from Bugs to Discussions for troubleshooting

 

Thanks,

Nishu

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