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After Effects Stops Responing with importing from download

New Here ,
Feb 22, 2023 Feb 22, 2023

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Hello!, I am here to ask how do I fix my AE crashing when I attempt to open my download folder on the import panel, it does not happen in other syetem storage area only downloads. No system crashes and I was using AE 2022 version when this happened I tired a different version of AE 2020 version, but the same problem.

Screenshot 2023-02-22 230922.png

image3.png

CPU: AMD Ryzen 5 3500U

Memory: 16GB

GPU: 1050 GTX

TOPICS
Crash , Error or problem , Freeze or hang , How to , Import and export

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Community Expert ,
Feb 22, 2023 Feb 22, 2023

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Is the Downloads folder on the system drive?

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

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New Here ,
Feb 23, 2023 Feb 23, 2023

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Yes this is internal sdd that came with the laptop there is only one that and capacity is 240 GB it has 50GB left

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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LATEST
quote

 capacity is 240 GB it has 50GB left


By @Nightcore285452265820

 

That is likely the issue.

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Community Expert ,
Feb 23, 2023 Feb 23, 2023

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Would you also check the permission of the folder? Can everyone get access to the folder? You set it as a limited access?

 

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New Here ,
Feb 23, 2023 Feb 23, 2023

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Could I ask how I would check that?

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