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After Effects stuck at Initializing MediaCore after updating drivers.

New Here ,
May 26, 2021 May 26, 2021

After I updated my driver After Effects seems to be stuck at  Initializing MediaCore. I have reinstalled it, yet does not seem to help. What can I do?

p.s.: I'm new to Adobe.

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Crash , Freeze or hang
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Adobe Employee ,
May 26, 2021 May 26, 2021
LATEST

Hi there!

Sorry for that. Can you do the following?

Navigate to the default plugin location and move all the plugins from the MediaCore folder to a folder on the desktop and then check if the app is launching properly.

Default plugin location:
Windows: C:\Program Files\Adobe\Common\Plug-ins\7.0\MediaCore
macOS: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore

 

Let us know if that helps.

Thanks,

Kartika

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