After effects: Unkown error while loading template

New Here ,
Aug 11, 2021 Aug 11, 2021

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I downloaded a template from the web and installed all related plug-ins. But when I load the file there is an unknown error. Sorry I did not take a screen snip of it but it said invalid with the numbers- 26::3, ⚠(red).

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Crash , Error or problem , Freeze or hang

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Adobe Community Professional ,
Aug 11, 2021 Aug 11, 2021

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Impossible to know much without any system info and details about the project. Most 26 :: XX errors are genuine structural issues in the project like property streams not updating or referencing wrong plug-ins. More info will definitely be required to even come close to a guess on what's actually going on.

 

Mylenium

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New Here ,
Aug 11, 2021 Aug 11, 2021

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Stardust 3D Intro - After Effects Tutorial - YouTube

The project is in the description

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Adobe Employee ,
Aug 11, 2021 Aug 11, 2021

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Hi HeySiri898,

 

Instead of opening the project, could you try importing it into a fresh project? Also, what's the version of After Effects you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-... 

Let us know if it helps.

 

Thanks.

Nishu

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New Here ,
Aug 11, 2021 Aug 11, 2021

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Thank you for your suggestions, my friend just helped me resolve the problem.

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Adobe Community Professional ,
Nov 18, 2021 Nov 18, 2021

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So that you might help others, how did you and your friend resolve the problem, please?

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