Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


After Effects version 18 and 18.0.1 crashing at launch

New Here ,
Apr 04, 2021 Apr 04, 2021

Copy link to clipboard

Copied

None of the new version 18 18.01 is loading and its all crashing at start. heaps of crashing files in my desktop??

 

Title edited by Mod.

TOPICS
Crash

Views

52

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

Copy link to clipboard

Copied

LATEST

Hi defaultrotowiok6knq,

 

Welcome to the Community and sorry for your issue. We'd need more details in order to understand the issue properly:

  • What are your system specifications (CPU, GPU, RAM, OS)?
  • How do you launch After Effects - by clicking a project file or by clicking its icon?
  • Do you get any error message or crash report?

We're here to help, just need more info.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines