Copy link to clipboard
Copied
Previously i was using after effects but wasn't able to enable dynamic link. I was getting an error saying "After Effects 2022 must be installed" although it was installed and updated to the latest version. In an attempt to troubleshoot, I uninstalled it using cloud. Reinstalling, however, causes the progress to stop at 91% and give me an error. What's the issue?
Copy link to clipboard
Copied
Both issues sound like they could be related to a stuck process. There's probably something that hasn't properly quit, which is why the install is failing. The simplest thing to try here is restarting your computer then reinstalling.
Copy link to clipboard
Copied
Hi Alec239098966h9q,
Sorry for your issue.
What's the error that you get when you try to install? Could you share a screenshot? Also, what are your system specifications (CPU, GPU, RAM, OS version)?
Did you try restarting your computer? Did it help?
Let us know, we're here to help.
Thanks,
Nishu