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After Effects Window not Window not working.

New Here ,
Jun 02, 2021 Jun 02, 2021

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So I open After Effects, I make a new project, composition, etc.

When I try to open a window, it doesn't work.

I click on:

Window->Effects&Presets or I press CTRL 5
but it won't open. I click on it 10000 times, it won't work.

I managed to get it working choosing the standard layout, but I need some other plugins, such as Datamosh, or Color Themes, or Universe. I click on the window but it won't work.

Any solution?

 

TOPICS
Error or problem, FAQ, User interface or workspaces

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Adobe Employee ,
Jun 02, 2021 Jun 02, 2021

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Hi Doom5D58,

 

That's strange.

Are you on a dual-monitor setup? If so, what happens if you remove the secondary one. Also, you could try resetting the preferences. Here's how: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-...

Let us know the results.

 

Thanks,

Nishu

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New Here ,
Jun 02, 2021 Jun 02, 2021

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Yes, I am on a Dual Monitor setup, I tried removing the other one, I resented the preferences, but it is the same. Don't see the window pop up.

 

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Adobe Community Professional ,
Jun 02, 2021 Jun 02, 2021

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What happens if you try another workspace? What happens if you reset your workspace? Have you tried trashing your preferences? 

 

System, OS, and AE version info would help. A screenshot showing the problem and the modified properties of the problem layer revealed (press 'uu') would also help.

* The "Drag & Drop here..." area is buggy and should not be used to share images. Please use the toolbar or just drag your images to the reply field.

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New Here ,
Jun 02, 2021 Jun 02, 2021

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Tried on a different workspace, didn't work, reset my workspace, and still didn't work.

Ae version: 17.5.0(Build 40)

System:

CPU: Intel(R) Core(TM) i7-7700K Kabby Lake CPU @ 3.60GHz

RAM:: 16.00 GB DDR4, 2133MHz

GPU: NVIDIA GeForce GTX 1060, 6GB GDDR5

Solid State Drive: 512GB

Hard Disk: 2TB

Operating System: Windows 10 Pro x64

 

After Effects is on my SSD.

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