After Effects won't even open anymore

[Arnel A73]

Hello all — I've tried installing/uninstalling new/old versions of AE into my desktop, and now it's gotten to the point it will not open anymore. I have cleaned out the caches, updated my OS. Can't seem to know if Adobe Cleaner took care of the problem. So, yes. I'm stuck in a rut.

[RobShultz]

Can you give us system specs?

[Rick Gerard]

What changed? This can happen with an OS update, an AE update, an anti-virus update, a permissions change? Without system details and some kind of timeline for the failure, the problem could have been caused by anything from hardware failure to a 3rd party app update.

[nishu_kush]

Hi arnela56743934,

Sorry for your issue.

As experts mentioned, we'd need more details to troubleshoot the issue properly.

• What are your system specifications (CPU, GPU, RAM, OS)?
• What happens when you try to launch After Effects? Do you see any error message or crash report?

You could try the suggestions mentioned here: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-fix-common-after-effects-crashes...

Let us know how it goes.

Thanks,

Nishu