After Effects won't lauch after Win 10 update

New Here ,
Mar 02, 2022 Mar 02, 2022

Copy link to clipboard

Copied

After having update to Windows 11, After Effects is not opening. It gets stuck on the message Initializing Mediacoder until it closes or crashes or if I force crash. I updated, uninstalled, installed and installed a few versions back ans nothing seems to solve it. I already updated my graphics processor and nothing seems to solve this. 

TOPICS
Error or problem , FAQ , Freeze or hang , Performance , User interface or workspaces

Views

37

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 03, 2022 Mar 03, 2022

Copy link to clipboard

Copied

LATEST

Hi mariannac99297993,

 

Sorry for the crash.

Can you try running After Effects as administrator (right-click After Effects icon and select Run as administrator)? If that doesn't help, try creating a new user account in your computer for testing and run After Effects in it.

Let us know how it goes.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines