Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
3

after effects wont let me open my project

New Here ,
Dec 24, 2023 Dec 24, 2023
Hello, Adobe Community!
For context, i use after effects 2023.
so basically i was making an edit and somehow ae crashed and since then i cant open that project, what can i do? the project size its about 15,1 MB 😢
i tried
-purge
-uninstall and reinstall the program
-uninstall and reinstall the plugins
-upgrading to ae2024
-changing some settings like= edit-preferences-display-turned off the 3rd option
=edit-preferences-previews-and changed the zoom quality and color management quality from "more accurate" to "faster"
=auto-save every 5 minute
=put 12gb ram
=changed resolution from full to quarter
-i even tried to make a new composition and import there the project but the ae keeps crashing...
 
please help!!
TOPICS
Crash , Error or problem , How to , Import and export
134
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 24, 2023 Dec 24, 2023
LATEST

Would you try to check the auto-save files (previous files)?

You open Preferences window and move to Auto-Save menu and see Auto-Save Location.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines