After opening AE, cannot open/import any files nor operate any interface

New Here ,
Jul 22, 2022 Jul 22, 2022

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I tried to uninstall AE again, but the screen below is still displayed after opening it.And it's the same no matter which version is installed.

擷取_2022_07_22_17_42_56_159.png

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Adobe Community Professional ,
Jul 22, 2022 Jul 22, 2022

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You have opened the AErender app, not the full AE.

 

Mylenium

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New Here ,
Jul 27, 2022 Jul 27, 2022

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Hi Mylenium,

Thanks for your anwser.
But how do I change it to open full AE?
Beaause after I download and open it,this interface will apppear. 

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Hi there! 

Can you try resetting workspaces and see if that helps? 

 

Let us know how it goes.

Thanks,

Kartika

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Hi
I tried to reset the workspaces,
but the screen cannot be clicked, as shown below
1659002789784.jpg

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Sorry for the misunderstanding. It seems like you're launching AE render app as Millenium mentioned. See the attached screenshot for reference.

Do you have a shortcut for After Effects? Could you search for After Effects on your system?

 

Kartka

 

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Sorry,I don't quite understand what you mean.
Does it mean that I opened the AE render app?

But in fact, I can find After Effects on my system, Just after opening, I only have the screen of RENDER Queue, and I can't import any projects and operate any new projects.



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