AfterFX.exe - Entry Point Not Found

New Here ,
Apr 16, 2022 Apr 16, 2022

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error.JPG

 I am getting the above error in Windows 10, I just subcribe to adobe CC.

 

processor - inter(R) core(tm) i7-4790 CPU @3.60GHz

16.0 gb

windows 10 home

 

I have been googling and youtubing, no solution

 

please advise

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Dynamic link , Error or problem , How to

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Community Expert ,
Apr 16, 2022 Apr 16, 2022

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Update your system's graphics driver and possibly other drivers such as the audio one as well. 99% of the time these errors come down to old drivers and the associated DLLs and the error message pretty much spells it out - if there is an issue in the MP4 decoder hardware acceleration may not work correctly.

 

Mylenium

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New Here ,
Apr 16, 2022 Apr 16, 2022

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drivers.JPG

I tried updating the drivers as per your suggestion, still getting the error

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Community Expert ,
Apr 17, 2022 Apr 17, 2022

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Try the following:

do you have 2 graphic cards installled on your system ?

Remove the current graphic card driver , then reinstall 

unsitall Adobe After Effects. restart then reinstall a fresh copy

make sure to have Quicktime the Most recent version  

 

 

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New Here ,
Apr 17, 2022 Apr 17, 2022

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Hi,

Yes, I have updated the lastest Nvidia driver version 472.98, this matches the requirements.

restarted computers, uninstall after effects, reinstalled after effects, in addition to having the latest quicktime player.

 

 

sniping.JPGstill getting the same error message. please advise

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New Here ,
Apr 17, 2022 Apr 17, 2022

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fx.JPG

I have completed the request as per your instruction, still getting this message!!

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New Here ,
Apr 17, 2022 Apr 17, 2022

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dlink.JPG

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New Here ,
Apr 17, 2022 Apr 17, 2022

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systemVariables.JPG

 here are my system variables

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Community Expert ,
Apr 17, 2022 Apr 17, 2022

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You run AfterFX.exe as Run as administrator (Right-click).

 

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New Here ,
Apr 17, 2022 Apr 17, 2022

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I am not following, please elaborate

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New Here ,
Apr 17, 2022 Apr 17, 2022

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I right click and tried to run as administrator. Same error! Is there a number I can call for this?

 

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New Here ,
Apr 18, 2022 Apr 18, 2022

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Anyone?

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New Here ,
Apr 19, 2022 Apr 19, 2022

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my problem is still persisting, please advise

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New Here ,
Apr 20, 2022 Apr 20, 2022

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hello? any service here?

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Community Expert ,
Apr 20, 2022 Apr 20, 2022

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LATEST

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