All footage is pixelated and grey

[defaulthkzqnrj2belh]

Pretty self-explanatory title. Here's a pic:

[Jose Panadero]

Go to After Effects Preferences > Import. Then deactivate hardware acceleration for decoding video. Go to Edit > Purge > All Memory and Disk Cache. Restart After Effects and try again

[Justin T - Hyper Brew]

Purge memory like Jose recommended.

Can also try:

• Upgrade GPU drivers
• Try different footage to see if the clip is corrupted

[nishu_kush]

Hi defaulthkzqnrj2belh,

What's the source of the footage? Is it screen recorded? If so, here's a useful article that could help: https://community.adobe.com/t5/premiere-pro-discussions/faq-issues-with-screen-recorded-footage-in-p...

Let us know how it goes.

Thanks,

Nishu