Alter Effects not Respond when i click on the menu bar

Report · Jul 02, 2023

Hi, whenever I click on the menu bar, the program hangs for several minutes or sometimes not respond anymore. How can i fix this? thank you.

Report · Jul 03, 2023

this error is in Windows 11

Report · Jul 04, 2023

Hi JaviPaterVisual,

We can get it checked.

What's the version of After Effects you're using? Does it help if you close the Character panel?

Let us know, we're here to help.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu

Report · Jul 10, 2023

Hi Nishu! i have the 23.4.0 version of AE and yes! the probles dissapears when i close the character panel!

with the previous version it als occurred

Report · Jul 10, 2023

Can you update your After Effects 23.5 and see if it fixes the issue? Updating to 23.5 fixed the issue on my end.

Let me know.

Thanks,

Nishu