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AMD GPU Disabled in Adobe Products 2023

New Here ,
Jan 14, 2024 Jan 14, 2024

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Hi everyone, 


I've a big issue trying to use my RX 6800M GPU with After FX, Premiere and all the design/video softwares. Simple, the software doesn't recognize my GPU, perhaps the GPUsniffer.exe does. I tried to unistall and install my gpu drivers twice. Even I tried to uninstall and re-install all my adobe package. I wonder if my Graphic Card works with your products.

 

My specs are the following:

Windows 11

AMD Ryzen 9 5900HX

AMD Radeon RX 6800M

RAM 64 gb

Asus ROG Strix 

 

Screenshot from Premiere

EdsonKu_1-1705296158628.png


Screenshot for GPU Sniffer

EdsonKu_2-1705296249182.pngEdsonKu_3-1705296264477.png

 

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Are you still having the issue? Let us know.

I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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