AME Stuck on Connecting to Dynamic Link Server

Explorer ,
Jul 07, 2018 Jul 07, 2018

Copy link to clipboard

Copied

I've just run into a problem where I'm unable to import a project from After Effects. Importing via Export > Add to Media Encoder Queue in AE does nothing, and dragging the .aep file into the queue in AME causes the program to get stuck on "Connecting to Dynamic Link Server."

The strange thing about it is that it only started doing this yesterday. Two days ago, I was able to successfully export a file to AME and encode it, and just yesterday I attempted to take the same file and encode it again, which is when I ran into the problem. I haven't installed any Adobe updates or even any updates to my computer at all during this time. I have also tried to export other .aep files since then to see if it was just a problem with that one file, but all of them get stuck.

I'm using After Effects CC 2018 version 15.1.1 and Media Encoder CC 2018 version 12.1.1.

Any help would be greatly appreciated.

Views

92.6K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 02, 2019 Jan 02, 2019
Hi all,Updates to After Effects and Adobe Media Encoder have fixed a similar issue. Would you mind updating to After Effects CC 2019 (16.0.1) and Adobe Media Encoder CC 2019 (13.0.2)?Report back with your findings.Thanks,Rameez

Likes

Translate

Translate
Adobe Community Professional ,
Jul 08, 2018 Jul 08, 2018

Copy link to clipboard

Copied

Without any system information nopbody can tel lyou much. Start by clearing out all caches in both programs and check your hardware-acceleration settings.

Mylenium

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 08, 2018 Jul 08, 2018

Copy link to clipboard

Copied

Windows 10 64-bit

Intel Core i7-6820HQ CPU @ 2.70 GHz Processor

8 GB Ram

I've cleared the cache in both programs which hasn't seemed to help and I don't believe my graphics card supports hardware acceleration (I can't access those settings).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 27, 2020 Oct 27, 2020

Copy link to clipboard

Copied

I had the same issue as described above. I cleared the cache for both programs and increased the amount of disk cache available to After Effects. After which I was able to export the project in AME just fine.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

This was the answer! Thanks so much!! 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

EDIT: what actually was the issue is that my project was in Dropbox, once I paused it I stopped having issues.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

Robert, When you say you cleared the cache in both apps... AE/PR yes, but I've never seen an option anywhere in ME to clear it's cache. Do you mean you manually deleted it in your library/app support/common/media cache folder? (I've also sometimes have had luck (temporaririly) by doing that, but most of the time it does not work. Tried again just now for kicks. Nope.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 22, 2018 Aug 22, 2018

Copy link to clipboard

Copied

Of all the Adobe representatives I've talked to about this (4+), no one was able to help me resolve my problem so I had given up on it and resolved to rendering out my files in AE as MOVs, then exporting them into Premiere and using Premiere to send them to Media Encoder to export into MP4s. Much more time consuming but it worked. Upon trying to export an AE file to Media Encoder today, for some reason it seems to be working again. I have no idea why. I sure hope no one else runs into this problem.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 20, 2018 Nov 20, 2018

Copy link to clipboard

Copied

While in After Effects, Go to 'File' / 'Dependencies' then choose 'Consolidate All Footage'. Now go to 'File' / 'Export' / choose 'Add to Adobe Media Encoder Queue...'

When in Adobe Media Encoder main panel, choose your file (make sure it's formatted as H.264), press 'Queue' play - (top right hand small green triangle button).

Jobs a good'n!!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

This worked for me, or at led me to a solution.  The files were in seperate folders, and i Used 'Collect files...' which put everything into the correct structure.  Thanks .  <emoji happy face>

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 05, 2021 Nov 05, 2021

Copy link to clipboard

Copied

This worked me for too! I have to install an older version after SO many 2022 issues. So to see Adobe say 'install the new version to fix this bug' is buggin me rn. Thank you so much !!!!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 15, 2020 Jul 15, 2020

Copy link to clipboard

Copied

I'm having the same issue, the dynamic link not connecting. I wanted to try out the method you described here but I get a notification from AE that '0 footage or folder items were consolidated' 😞 No idea why or what this means. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 15, 2020 Jul 15, 2020

Copy link to clipboard

Copied

Hi petrish,

 

Sorry for your issue.

What's the exact version of After Effects and Media Encoder you're using: https://community.adobe.com/t5/after-effects/faq-how-to-find-the-exact-version-of-after-effects-you-...

Have you tested it with a different project? Also, are you on macOS or Windows?

Let us know, we're here to help.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 23, 2020 Aug 23, 2020

Copy link to clipboard

Copied

I'm also having the same issues.  I started having problems yesterday with render's getting stuck on "dynamic link server connecting...", but things were still kind of working eventually.  After today's update, after effects is not event sending anything to AME now.  I have uninstalled, rebooted, re-installed with no improvement.  The only way to render is to use the built-in renderer...

 

AAE 17.1.3

AME 14.3.2

 

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 24, 2020 Aug 24, 2020

Copy link to clipboard

Copied

Hi ArizonaGull,

 

Sorry to hear that. Would you mind disabling your firewall and antivirus and see if that brings any change?

Let us know how it goes.

 

Thanks,

Nishu

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 30, 2021 Nov 30, 2021

Copy link to clipboard

Copied

I do not have either a firewall or antivirus. See previous posts, but I have tried every suggestion on this thread. Except the collect for output - that workaround wouldn't save any time and introduces other problems. I'm always up to date. The only thing that has temporairily worked sometimes over the years, is a remove, clean, reinstall. It seems there have been a couple times, that switching to software rendering worked, but usually not. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 02, 2019 Jan 02, 2019

Copy link to clipboard

Copied

Hi all,

Updates to After Effects and Adobe Media Encoder have fixed a similar issue. Would you mind updating to After Effects CC 2019 (16.0.1) and Adobe Media Encoder CC 2019 (13.0.2)?

Report back with your findings.

Thanks,

Rameez

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 21, 2021 Sep 21, 2021

Copy link to clipboard

Copied

Funny how the pinned answer is wrong.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 21, 2021 Sep 21, 2021

Copy link to clipboard

Copied

I guess that's what happens when you have the ability to approve/pin your own posts.

 

I am having this problem again.  Only impacts After Effects.  Premiere Pro exports to Media Encoder no problem.  Having said that, I haven't tried it again since the latest AE update a little less than a month ago (thankfully I've been able to do my last couple video projects in 100% PPro)

 

The post about Windows 8 compatability was interesting, but I don't have the option in my version of Windows 10.

 

I haven't tried the file consolidation trick yet either...next time I need AFX for something I'll give it a try.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 21, 2021 Sep 21, 2021

Copy link to clipboard

Copied

Maybe the compatibility mode is restricted by an admin? It should be there. Make sure you are doing it on the actual exe file (not shortcut).

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 22, 2021 Sep 22, 2021

Copy link to clipboard

Copied

Thanks TK-JV.  I actually wasn't looking at the file...I thought I was, but it was a file folder with the AE logo.  Once I drilled two levels down and found the executable...there it is in Properties with the compatability option.  I will report back after I find a project that isn't fubar'd that I can try rendering.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 26, 2022 Feb 26, 2022

Copy link to clipboard

Copied

Not a correct answer at all. I updated everything to the brim, cleared out all my previous settings, mind you I'm even using a brand new computer (Mac M1) here and have set file permissions for adobe AE / ME but no dice. Connection fails, fails, FAILS!!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Sep 22, 2020 Sep 22, 2020

Copy link to clipboard

Copied

Dynamic link server is a problem across the whole Adobe ecosystem (especially Lightroom), and has been for almost a decade. I've given up on ever seeing a fix.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 23, 2020 Sep 23, 2020

Copy link to clipboard

Copied

My problem seemed to be related to my video card somehow.  I swapped out my MSI GTX 1080 for a Nvidia Founder's RTX 2060 Super and it all magically started working again.

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Nov 19, 2020 Nov 19, 2020

Copy link to clipboard

Copied

DUDE YES. How many times have you spent 40 minute of your day just trying to get these dang programs to successfully LINK?! It's been horrible for yes the better half of this decade. It simply doesn't work and I WISH they would just put MP4 back into freakin AE Render Que because it's obviously still a thing people use in 2020. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines