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An error occurs when running the latest version of AfterEffect.

New Here ,
May 18, 2024 May 18, 2024

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I'm using my Mac. When running aftereffect 24.4 version <Unable to convert Unicode characters> <Unable to load seudo effects> error. I uninstalled version 24.4 and installed the previous version. It runs normally with version 24.3.0. I think it's a 24.4 version bug.

Please improve the bug.

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Community Expert ,
May 19, 2024 May 19, 2024

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Try to do a fresh installation without getting the reference settings from the previous version 

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New Here ,
May 19, 2024 May 19, 2024

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Installing aftereffect 24.4 version immediately after Mac initialization also causes an error.

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Community Expert ,
May 19, 2024 May 19, 2024

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You should probably just contact Adobe support directly.

https://helpx.adobe.com/support.html

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Community Expert ,
May 19, 2024 May 19, 2024

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Are you getting this issue on all projects, or just one specific project? Based on your post, I'm guessing it's probably the latter?

 

Are there any odd characters in the project name, or in files referenced by this project? 

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New Here ,
May 19, 2024 May 19, 2024

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An error appears immediately after the execution of the after-effect. It appears before the execution or creation of the project.

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Adobe Employee ,
May 20, 2024 May 20, 2024

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Can you try changing the permissions as suggested in the following article: https://helpx.adobe.com/in/x-productkb/multi/preferences-folder-read-only-error.html

Let us know the outcome.

 

Thanks,

Nishu

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