Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Apple ARM to Windows 10 Project File Not Working

Participant ,
Dec 02, 2022 Dec 02, 2022

When I create a AE project in Apple ARM and want to send it to my Windows PC to work on further, the file opens with an error message and then won't let me open the project (see attached picture showing error). I'm on AE Version 23.0 on both my Windows and Mac computers. 

 

I can assume why this is an issue since migrating many things from Mac to PC is never seamless, but shouldn't AE files be editable regardless of operating systems? Just curious if this is a bug or a general issue I've never seen before, thanks!

TOPICS
Error or problem , FAQ
3.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 02, 2022 Dec 02, 2022

That message tells you that the AEP was created with a newer version of After Effects than the version you are using to try and open the project. It has nothing to do with Mac/PC compatibility. All you need to do to open the file is install AE version 23.0 or newer on the machine with the problem. AEP files will open on any OS as long as the AE version opening the file is the same or newer than the one that was used to create the project in the first place.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 10, 2022 Dec 10, 2022

I am on the same version between both my Mac and Windows 10. I'm on AE version 23.0 on both computers. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 03, 2022 Dec 03, 2022

Since you claim you already use AE 2023 on both systems, we can only assume one of them is the Beta version instead of the latest main release build. If so, then you would need to install the same Beta version on the other system as well. Anything outside that will require exact info. Start by checking the Help --> About section for the exact version number.

 

Mylenium

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 10, 2022 Dec 10, 2022

I have not installed the Beta version of AE on either systems. Here is the exact version number for AE:

 

Mac OS: AE Version 23.0.0 (Build 59)

Windows 10: AE Version 23.0.0 (Build 59)

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 02, 2023 Oct 02, 2023

Love how he just went quiet after making the fault seem like it was you

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 03, 2025 Feb 03, 2025

Does anyone have an acutal fix for this? The file was initially a 25.1 (macintosh 64) file, so I tried doing the collect files route to fix it. Now I've gotten to this point. I also double checked and confirmed that both the mac and windows versions of after effects are the same.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 05, 2025 Feb 05, 2025
LATEST

Do you mind sharing the project file with me for testing? Feel free to DM me the download link if you do not want to share it publicly.


Thanks,
Nishu

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines