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Worked on a project on my laptop and transferred the entire project folder over to my desktop to complete it. Project file shows blank/black screen in the preview window and the thumbnails on my desktop
After Effects crashes when attempting a ram preview. The program hangs upon exiting the program.
Both versions of After Effects fully updated.
Hello,
This issue was caused by the use of ".mod" video files.
As a best practice, please convert your files to a regular file type.
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The usual: Update your system's graphics driver and check your hardware acceleration settings. also of course make sure your CoDecs aren't busted up by some third-party app like screen recording tools, messengers and so on.
Mylenium
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Hello,
I reinstalled Windows during the time fram of having this issue. Fresh install of windows, still experiencing it.
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Hi FrustratedEditor1,
Sorry for your issue. Please share the following details:
We're here to help, just need more info.
Thanks,
Nishu
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Laptop Specs
PC Specs
Happens with any projects moved from my laptop to my PC. No third party plugins used.
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Hello,
This issue was caused by the use of ".mod" video files.
As a best practice, please convert your files to a regular file type.