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Black screen after exporting the file

New Here ,
Aug 17, 2018 Aug 17, 2018

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Hello. There are After Effects 2018 SS

I made the project, installed Media Encoder from Adobe.

I export the file to mp4, tried it in gif, but with the render in the preview the black screen and after export I open the file, and there is a black screen.

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correct answers 1 Correct answer

Community Expert , Aug 17, 2018 Aug 17, 2018

If you background is a transparency that will output as black in a gif format.

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Community Expert ,
Aug 17, 2018 Aug 17, 2018

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this might be caused if your comp background color is set to white and the content is in black.

try adding a white solid Layer  and render again

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New Here ,
Aug 17, 2018 Aug 17, 2018

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Where to insert the solid layer? I tried to put it on top of all layers and when I exported the screen became white. I tried to put it down, but the screen was black again.

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Community Expert ,
Aug 17, 2018 Aug 17, 2018

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This sounds like more like you need to spend some time learning how to use AE. It's almost impossible to have success without some serious study. Start here: Basic AE

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Community Expert ,
Aug 17, 2018 Aug 17, 2018

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If you background is a transparency that will output as black in a gif format.

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New Here ,
Mar 07, 2023 Mar 07, 2023

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Hi, I have a simmilar issue: when export in media encoder the screen is black but some elements still displaying well.

I think is related to settings but I dont know what to move. 

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