black screen

New Here ,
Aug 15, 2022 Aug 15, 2022

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im new to ae and when im gonna my composition, the preview screen is black, and its not even in the format im using (1:1), its like full screen (16:9). im not using a black layer, im with the little eye thing on, im not with the caps lock on; i searched everywhere in every video and i dont know what to do anymore. can somebody finally help me ??? 

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Community Expert ,
Aug 15, 2022 Aug 15, 2022

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If you are a Windows user, you update your graphic card driver and see the preview.

 

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