Boris FX Mocha not launching in AE 2022!

New Here ,
Jan 24, 2022 Jan 24, 2022

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I've uninstalled and reinstalled several times... no luck. Anyone else have this issue? Thanks

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Crash , Error or problem

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Adobe Community Professional ,
Jan 25, 2022 Jan 25, 2022

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Without any system info and other details like how you are trying to open it nobody can tell you much. Attempting to invoke it from AE is a different thing from launching it externally and then of course stuff liek project settings, comp settings and so on matter as well. You need to be much, much more specific.

 

Mylenium

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Explorer ,
Feb 23, 2022 Feb 23, 2022

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If you are still having issues, I would recomend openign a support case on the Boris FX website:

https://borisfx.com/support/open-a-case/

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Adobe Employee ,
Feb 24, 2022 Feb 24, 2022

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Hi Jeff,

 

Sorry about that.

What's the exact version of After Effects you're using: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-the-exact-version-of-after-...

What happens when you try to open Mocha? Do you see any error messages? Also, what are your system specifications (CPU, GPU, RAM, OS version)?

Let us know, we're here to help.

 

Thanks,

Nishu

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