• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

BUG- AE 23.5 Crashing (suspect RAM/GPUI driver) TRPro3955/4090 (536.67Studio)/ Windows11(22621.1992)

Engaged ,
Aug 03, 2023 Aug 03, 2023

Copy link to clipboard

Copied

AE crashing again

Crashes when I open Photoshop

But also sporadically in UI when dragging number sliders or layer handles or timeline

Have tried with and without hardware "acceleration"

(Can we please stop having character limit in the Subject and forcing me to add your tags?)

TOPICS
Performance

Views

152

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Aug 03, 2023 Aug 03, 2023

Copy link to clipboard

Copied

We are going to deprecate hostInfo access soon

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Aug 03, 2023 Aug 03, 2023

Copy link to clipboard

Copied

[2023-08-03_12-04-41][19264][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2023-08-03_12-04-41][19264][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2023-08-03_12-04-41][19264][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2023-08-03_12-04-41][19264][Info] [general] UXP will use the WebView2 runtime in the system as no WebView2 runtime path is provided by the host.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Aug 03, 2023 Aug 03, 2023

Copy link to clipboard

Copied

If anyone can tell me what host info is so I can troubleshoot it would be appreciated as I have a deadline and the neighbours can't sleep woith all the shouting

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 13, 2024 Jun 13, 2024

Copy link to clipboard

Copied

LATEST

Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines