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BUG- AE 23.5 Crashing (suspect RAM/GPUI driver) TRPro3955/4090 (536.67Studio)/ Windows11(22621.1992)

Engaged ,
Aug 03, 2023 Aug 03, 2023

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AE crashing again

Crashes when I open Photoshop

But also sporadically in UI when dragging number sliders or layer handles or timeline

Have tried with and without hardware "acceleration"

(Can we please stop having character limit in the Subject and forcing me to add your tags?)

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Engaged ,
Aug 03, 2023 Aug 03, 2023

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We are going to deprecate hostInfo access soon

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Engaged ,
Aug 03, 2023 Aug 03, 2023

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[2023-08-03_12-04-41][19264][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2023-08-03_12-04-41][19264][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2023-08-03_12-04-41][19264][Warn] [general] We are going to deprecate hostInfo access soon. Please use HostInfoController instead.
[2023-08-03_12-04-41][19264][Info] [general] UXP will use the WebView2 runtime in the system as no WebView2 runtime path is provided by the host.

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Engaged ,
Aug 03, 2023 Aug 03, 2023

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If anyone can tell me what host info is so I can troubleshoot it would be appreciated as I have a deadline and the neighbours can't sleep woith all the shouting

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Adobe Employee ,
Jun 13, 2024 Jun 13, 2024

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Can you install the latest version of After Effects and see if the issue persists?

Let us know. I am moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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