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1

bug barre espace Prévisualisation

Community Beginner ,
Apr 18, 2023 Apr 18, 2023

Bonjour, 

J'ai un problème de prévisualisation, quand j'appuie sur la barre espace tout fonctionne et puis a un moment, après avoir appuie plusieurs fois, quand je veux lancer la prévisualisation avec la barre espace ça ne fonctionne plus et la barre bleu recule d'une frame a chaque fois que j'appuie sur barre espace. J'ai chercher partout mais je ne trouve pas de solution, j'ai meme tester sur d'ancienne version d'after effect et j'ai encore le bug 

 

Je vous remercie d'avance, bonne journé.

TOPICS
Crash , FAQ , Preview
2.0K
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Community Expert ,
Apr 18, 2023 Apr 18, 2023

I'd try going to edit/purge and purge memory and disk cache and see if it helps.

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Community Beginner ,
Apr 19, 2023 Apr 19, 2023

I still got the bug, as you can see on the video when i press SpaceBar the blue cursor move 1 frame back and it also change my tool from selection to hand.

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Adobe Employee ,
Apr 19, 2023 Apr 19, 2023

What are your system specifications (CPU, GPU, RAM, OS version) and the version of After Effects? Could you try resetting the preferences of After Effects? Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after... 

Let us know the outcome.

 

Thanks,

Nishu

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Community Beginner ,
Apr 22, 2023 Apr 22, 2023

I did reset the preference and i still got the problem.

 

My system specifications : 

 

- 13th Gen Intel(R) Core(TM) i7-13700KF 3.40 GHz

- NVIDIA GeForce RTX 3080 Ti

- Ram 32 Go 

- Windows 11 Professionnel, version : 22H2

 

Thanks for your help !

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Community Beginner ,
Apr 26, 2023 Apr 26, 2023

Hey,

 

Maybe I found something that might be the problem, when i don't use my air pod on my pc i don't have the bug. How can i fix that ?

 

Thanks, 

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Community Expert ,
Apr 27, 2023 Apr 27, 2023

That sounds like the audio hardware can't handle apple airpods when using After Effects.  Unless there's a solution on Apple's forums, you might need to use other headphones.

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New Here ,
Oct 13, 2023 Oct 13, 2023
LATEST

I jut got the exact same bug as you !
I'm using à Lenovo computer and my headphones are JBL. And it resolved when I disconnected them. So I don't think it's only your apple headphones, but maybe could be a larger issue with After/headphones.

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