Bug o error en composicion

New Here ,
Jul 20, 2022 Jul 20, 2022

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Buenas, el error que tengo consiste en que no puedo poner ninguna imagen a mi proyecto ni importar nada, cuando lo hago mi composicion se queda en negro y no puedo hacer nada, si alguien sabe la solucion digame porfa, ya busque variaas soluciones pero creo que a nadie le pasa lo mismo, no se si es problema de compatibilidad con algun componente de mi pc. a veces me sale que mi gpu se queda sin memoria por solo agregar una imagen a mi composicion y tengo una gtx 1660 ti

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Error or problem , FAQ , Freeze or hang , Resources

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Adobe Employee ,
Jul 20, 2022 Jul 20, 2022

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Hey Ivan251176785lb9,

 

Sorry about the issue. Which version of After Effects are you currently on? Are you having this issue with a specific file or all media files? Could you go to File > Project Settings > Video Rendering and Effects, set it to Mercury Software Only, and let us know if you still see the issue? We're here to help. 

 

Thanks,

Ishan

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Community Beginner ,
Jul 30, 2022 Jul 30, 2022

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Me podrias indicar como se llega a ese panel?

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Community Beginner ,
Jul 30, 2022 Jul 30, 2022

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Ya lo encontre

 

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Community Beginner ,
Jul 30, 2022 Jul 30, 2022

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Tengo el mismo problema y no lo pude solucionar

 

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Community Beginner ,
Jul 30, 2022 Jul 30, 2022

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Hola amigo yo lo solucione de esta forma 

entra a la pestaña de preferencias y de ahi a importar y deshabilita la opcion de habilitar la descodificacion acelerada por  hardware

 

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